Child & Family Services of Northwestern Michigan

DIGITAL MARKETING

Child & Family Serives of Northwstern Michigan

Helped raise more than $15,000 through online fundraiser.

When the world shut down and living rooms became offices, I decided to do more than master sourdough bread. Enter Child & Family Services of Northwestern Michigan (CFSNwMi), an incredible nonprofit I discovered through the skills-based volunteer platform Catchafire. They were looking for a copywriter to help reimagine their website and connect with potential donors at a time when live, in-person fundraising had come to a screeching halt.

Step One: Writing That Works

Melissa Ryba, CFSNwMi’s Marketing and Communications Supervisor, gave me my first assignment: update the copy across their website to better explain the wide range of services they provide. The old content was informative but lacked a sense of connection. My goal was to make it engaging and donor-focused while still clear, compassionate, and to the point.

The result? A web experience that spoke to prospective donors on a human level, whether they wanted to learn about services, contribute financially, or find ways to get involved. Spoiler alert: the nonprofit loved it.

Step Two: A Whole New Look

Pleased with the initial results, Melissa handed me a bigger task. This time, I oversaw a top-level website redesign to align with CFSNwMi’s refreshed branding. Think of it as giving the organization a digital glow-up that reflected their impact in the community. I collaborated with their team to ensure the new site was intuitive, visually polished, and made every click count.

Step Three: $15,000 Says It Worked

With the new website live, the next challenge was strategizing a digital-only fundraising campaign. Enter #GivingTuesdayNow. While in-person galas and bake sales were on pause, we launched a donation drive that turned clicks into contributions. The outcome? More than $15,000 raised to support CFSNwMi’s incredible work in the summer of 2020.

What I Did:

  • Website Copywriting: Rewrote key web pages to create a more engaging and donor-friendly experience.

  • Website Redesign: Led the strategy and execution of a site redesign that matched the organization’s new branding.

  • Digital Fundraising Campaign: Helped plan and launch the #GivingTuesdayNow campaign, raising over $15,000 during a time when every dollar mattered.

The Bottom Line:

I turned a pandemic-era challenge into an opportunity to elevate CFSNwMi’s digital presence and fundraising success. From words to website to winning campaign, it was a project rooted in purpose and creativity.

"Travis was a great resource for our agency. He thoroughly evaluated our website copy and made improvements. He also evaluated our digital content presentation on the site and made improvements to several pages to help ensure that people visiting our site are finding the information they are looking for. The impact of this volunteer work from Travis is significant for our agency. Particularly more than ever we need to reach people through our website and Travis provided thoughtful, innovative, and timely input. I would highly recommend Travis."
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